Return Policy

return:

Damaged item:

Please inspect your purchase carefully upon receipt. In the unlikely event that a product needs to be returned due to damage in transit, please contact us to let us know so we can issue a Return Merchandise Authorization immediately. Please keep all original packaging materials and include them with your return. Damage claims must be made within 7 days of item receipt in order toaccept return shipping on domestic purchases. After that period, you will be responsible for shipping costs according to the manufacturer's policy.

Any other reason

Hermle will not accept returns on special order items unless damaged. In the unlikely event that an item is damaged in transit, the manufacturer reserves the right to replace or repair the item instead of refunding it.

Most In the unlikely event that an item is damaged in transit, the manufacturer reserves the right to replace or repair the item instead of refunding it. Remember, replacements are always at the discretion of the dealer, but we will do our best to accommodate your needs.

If you have any questions about our returns policy, please contact us. We'd love to help you.

For more details, please read our full Shipping and Returns Policy.